Latest news New ways to Connect with us You are now able to contact us on WhatsApp! That should make you smile! You can do that by using the office mainline number but please remember to save it to your phone as +44 1689 870932. It’s available Monday to Friday from 9 am to 5 pm and you can text us with any questions you have and even request a call back at a time more convenient to you that fits in with your schedule. You can ask for an update on your sponsored child or widow, or any other questions that you may have for us. We do ask you to please be patient with us and allow up to one working day for a reply, but we do aim to respond as soon as possible, usually within an hour or so. Please note that you have to be over the age of 18, be a resident within the UK and provide your full name and UK postcode. We would also like to remind you that our ‘Chat with us’ live functionality is on our ‘Contact Us’ page too for anyone who would rather use that. Please do just wait a few seconds for the green and white speech bubble to appear in the bottom right-hand corner of your screen. Simply click on it and one of our team will reply shortly between the working hours of 9-5pm. We look forward to hearing from you!