I have received an email from Smile asking for my bank details – is this genuine?

We do not send out cold communications to any of our supporters asking for your bank details. If you have any worries or concerns whether an email is from us or not, then please do not hesitate to contact us on 03300 881747 immediately.

If you are signed up via Direct Debit or for sponsorship purposes and we have been in direct communication with each other, then it will be made very clear to you that the communication is genuinely from us.