Our work Where we work Kosovo Our work in Kosovo has provided food for the hungry and has over the years helped to provide palliative care to terminally-ill patients. We have also helped to support war widows and their families through our sponsorship programme and have provided palliative care to terminally ill cancer patients. Our doctors and nurses carried out homecare visits where they looked after, provided and administered medication. We have our own purpose built building called the Smile Centre, which provides accomodation to people who are in need of it. In 2011 we started our palliative care programme where we provide professional end of life care for terminally-ill patients. Our care is tailored to each patient’s individual needs and we work closely with them to support their choices. Our aim is to support the care of seriously ill and dying patients in their home, bringing comfort and dignity to people and help them live life to the full, for whatever time they have left. At the heart of what we do is our commitment to competently and compassionately shape our services to meet the needs and desires of our patients and families. Caring for family and friends is just as important as caring for the patient, so we recognise the need to ensure that help and advice is also given to all those involved – family members, carers and friends.